Shipping policy

Shipping Policy For Monkey Spunk Fabrication & Trucking -

At Monkey Spunk Fabrication & Trucking, we take pride in carefully preparing and packaging every order to ensure our products reach customers safely. We offer shipping throughout Australia and internationally using Australia Post and FedEx. 

Order Processing -

Please allow up to 7 business days for processing and dispatch of in-stock products after payment has been confirmed. Orders placed on weekends or public holidays will be processed on the next business day. Processing times are separate from shipping and delivery times. 

Custom & Made-to-Order Products -

Many of our products are manufactured to order or customized to individual customer requirements. Custom-made products may require additional manufacturing time depending on product specifications, material availability, machining, polishing and finishing processes. Estimated manufacturing and dispatch timeframes will be communicated where applicable. The standard 7-business-day processing timeframe does not apply to custom-made or made-to-order products unless otherwise agreed. 

Domestic Shipping –

Australia Australian orders are shipped using Australia Post or FedEx, depending on the product, parcel size and destination. Shipping costs are calculated and displayed at checkout where available. Delivery times vary depending on the destination and shipping service selected. 

International Shipping -

We proudly offer international shipping to supported destinations, including the United States, Canada and New Zealand. International orders are generally shipped using FedEx or Australia Post, depending on the destination and available services. Delivery times may vary due to customs clearance, international freight conditions and local delivery networks. 

Customs Duties & Import Taxes -

International customers are responsible for any applicable import duties, tariffs, customs charges, taxes and clearance fees imposed by the destination country, unless otherwise agreed. These charges are not included in product or shipping prices unless expressly stated at checkout. Customers are responsible for understanding their country’s import requirements before purchasing. 

Tracking Information -

Where tracking is available, tracking details will be provided once your order has been dispatched. Customers can monitor delivery progress directly through Australia Post or FedEx. 

Shipping Delays -

While we aim to dispatch orders within the stated processing timeframe, delays may occasionally occur due to manufacturing requirements, high order volumes, freight disruptions or circumstances outside our reasonable control. We will endeavor to communicate significant delays as soon as reasonably practicable. Estimated delivery dates are not guaranteed unless expressly agreed. Nothing in this policy limits your rights under Australian Consumer Law. 

Incorrect Shipping Information -

Customers are responsible for providing accurate and complete shipping details at checkout. If an incorrect address is supplied, please contact us as soon as possible. Additional shipping costs resulting from customer-provided address errors may be charged where reasonable and permitted by law. 

Lost or Damaged Shipments -

If your order arrives damaged or appears to be lost during transit, please contact us with your order number and relevant details. Photographs of damaged packaging and products may assist with investigating the issue. We will work with the relevant shipping provider to resolve delivery concerns. Your rights under Australian Consumer Law and other applicable consumer protection laws remain unaffected. 

Contact Us For shipping enquiries, please contact us through our website.

Monkey Spunk Fabrication & Trucking www.monkeyspunkfabandtrucking.com

"It’s all about the little things"